Our Services
Jewellery Refurbishment
Jewellery refurbishment can fall under two different categories: having your jewellery remodelled, or having your jewellery restored.
Jewellery Re-Modelling
When remodelling your jewellery, we use your old jewellery to make something new, or we can use your piece to recreate an old piece of jewellery to bring it back to life. We understand the importance of sentimental value when remodelling your jewellery, and will work closely with our customers to fulfill their desires. In some cases, you may no longer wish to wear a piece of jewellery in its existing form, but may want a more modern and wearable piece. We use the essence of the original pieces as inspiration for something new, ensuring that you are completely satisfied with the end product.
Jewellery Restoration
Jewellery restoration is when a piece is restored from a poor state to its original condition. It will take place when you have an old piece of jewellery that you would like to be returned to its original appearance. This may include cleaning, polishing, replacing lost stones, re-cutting chipped diamonds and gemstones, repairing broken and worn prongs, thickening bezel walls, and much more.
Ring Re-sizing
Your ring should fit you snugly and comfortably. It should slide onto your finger without issue, but there should also be some resistance when you try to take it off. This is because if there is no resistance, then is it clear that the ring is too large and as a result of this, may fall off. On the other hand, the ring should not be too tight, as if your hand swells, then it could cut off your circulation.
Whether you desire for your ring to be larger or smaller, we will do the perfect, seamless resize. Ring resizing is very common, and can be done on most types of rings. The reasons for needing this service vary. For example, some people need their ring resized due to weight loss or weight gain, when the band becomes too loose or too tight. For some, it may be because they want to wear the ring on a different finger, and for others, it could be because an engagement ring was bought as a surprise and needs a sizing adjustment.
Did you know?
When taking off your ring, it is easier to relax your ringer, rather than to poise it in an unnatural manner and try to force it off of your finger. Yes, if you are struggling to remove your ring, it is a natural instinct to panic. However, if you just relax your finger with a slight curve or bend, it will be much easier to remove the ring.
Jewellery Cleaning and Polishing
Over time, it is inevitable that your jewellery will be exposed to moisturisers, perfumes, dirt and any other components that could take away it’s former shine. Your once shiny, sparkling piece may begin to appear dull, tarnished and dirty. Most jewellery can be simply cleaned at home, but to be cleaned properly and to avoid damage, a delicate item will require specialist cleaning We recommend having your jewellery cleaned every 6-12 months to restore your precious pieces to their former eminence. Our cleaning involves ultrasonic treatment followed by steam cleaning before polishing.
Having your jewellery polished produces a high luster, and enhances its appearance significantly. We use specialist cleaning tools and techniques to polish different metals and stones to restore and refurbish your jewellery. The process of polishing removes small amounts of the metal’s surface, resulting in a smooth finish that is then ready for buffing, leaving you with a flawlessly polished piece of jewellery.
Watch Servicing & Repairs
Although many timepieces are built to last more than a lifetime, we highly recommend that they are fully serviced every 5-7 years. Like cars, watches have many moving parts that need routine and regular care and maintenance to keep it running smoothly and in good time. Being proactive about servicing your watch will aid in avoiding any substantial problems or damage that could cost more money and time to fix in the future. There are many reliable indicators that show that it is time for your watch to be looked at.
1- If there is moisture or condensation in the case
If you spot even the smallest volume of moisture or condensation within the crystal or on the dial, you should contact us, or a local watchmaker, as soon as possible. In this situation, time is of the essence; the faster you have your watch looked at, the more likely it is that we can dry the watch before any lasting harm or permanent damage is done. This is because even the smallest amount of moisture can begin to corrode the essential parts of your watch, stopping it from running smoothly.
2- If you can hear an audible rattle within the case
The parts and springs within your watch are very durable and can withstand almost any stress or turmoil that they are put under. However, although durable, the parts of your timepiece are precise, delicate and sensitive, and even the slightest knock at the wrong angle could easily jolt a spring, wheel or bolt loose or out of place. If you can hear an audible rattle within the case, it is a sign that a component watch may need repairing or fixed back into place.
3- If you are planning to travel
Having your watch serviced before you travel may seem highly unnecessary, or even a waste of time and money. However, when you travel, your watch can be exposed to a range of different hazards. These include magnetization from airport security checks and scanners, a warmer climate, chlorine from a pool, or sand and salt water from a beach. Stopping to have your watch serviced before travelling will ensure that it’s resistance levels are up to scratch.
4- If your watch feels tighter or looser
When wearing your watch, you may notice that over time, parts can begin to feel tighter or looser than usual. This is a clear sign that your watch needs servicing. The sooner that this is done once you have felt the difference, the less likely it is that your watch will get worse or get damaged.
5- If the hands are skipping seconds
You may notice that the hands on your watch have adapted a jumpy movement, perhaps skipping several seconds at a time. This means that your watch is not keeping accurate time, which could be frustrating. Most of the time, this is a sign that your battery may need replacing. This is a minor repair, and is no inconvenience whatsoever.
